We accept returns for exchange or refund within 10 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
* without showing signs of wear or damage in any way
* within 10 calendar days of the delivery date (after 10 days no returns are allowed)
* must not be a special order or a custom order
* unless noted that it cannot be returned or has a different return policy time period other than that 10 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us will qualify for replacement, store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 10 days if you intend to return ANY item back to our store. Items returned to us AFTER 10 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Yollie's Oriental Market & Gift Shop
5351 E. Thompson RdSte 190Indianapolis, IN 46237
Customer Service: 1 888 407-9550
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Items purchased from the Gifts & Decorations category will ship separately from a different warehouse and may take a few additional days to arrive.